I recently had root canals and 7 porcelain with metal crowns done on my upper teeth, in addition to upper and lower valplast with metal removable partial dentures. I told my dentist that tooth #7 looked slanted and she used a tool to reshape the bottom of the tooth. She also did tooth #8. I told her that the two teeth now feel rough, not smooth. A very uncomfortable feeling.
Then on tooth #10 the crown is wider, shorter and whiter than my other front tooth. She sold me a zoom whitening pen to whiten my natural front tooth. 2 months later and no change in color, she tells me I lost enamel on that tooth and wants to do a porcelain crown. With the work that was done on my front teeth, they don’t match in shade or shape. My partials are also a different shade. Can they be redone without a extra charge? 10 months later and I have 3 different shades of teeth when I smile. I contacted my insurance company and they said she was already paid for the work. Any advice on how to correct the work that has been done?
Thank you.
- Catherine from Brooklyn
Catherine,
I’m not sure I’m following everything that’s wrong with your case. Depending on exactly what’s wrong, there may not be a lot you can do about your situation.
If your dentist can’t match colors well, or the teeth she makes have funny shapes, that’s not something you can force – you can’t make her get it right.
Here’s the problem. Dentists are trained to fix things. And the whole profession is concentrated on fixing things so they work. The problems you are mentioning are mostly issues you have with how the work LOOKS. But if the work she did is functional, then it’s generally considered to be within the standard of care and you have little legal recourse.
For most dentists, appearance-related issues aren’t critical. If your teeth are basically white and lined up basically straight, then for many dentists that is good enough.
What you seem to be telling me is that you want your smile to be beautiful. But to get beautiful cosmetic dentistry, you have to pick a dentist that is on your same wavelength and for whom the appearance of the work is a high priority. In other words, you want an artistically-inclined dentist, a cosmetic dentist. Once the work is done, you really don’t have any legal ability to force the dentist to make it be beautiful.
Then, being in Brooklyn, I’m not sure there are any excellent cosmetic dentists in Brooklyn. There are some excellent ones in Manhattan, and some in Queens, but for some reason, the good cosmetic dentists may not want to open practices in Brooklyn.
Now, as far as your particular problems. The smoothness shouldn’t be a big issue. It isn’t really hard to polish porcelain, though it’s possible your dentist doesn’t know how to do that. I would start by asking her to do that, if she can.
In summary, I would recommend that you get a second opinion from an excellent cosmetic dentist in Queens, Manhattan, or on Long Island, letting them take a look, and tell you what can be done to fix what you have. I’d check with the website www.mynewsmile.com – they recommend cosmetic dentists all over the country. It may be that another dentist can work with you to persuade your dentist to give some kind of refund or partial refund, and you can have some of this work re-done. From what you’ve told me, I don’t have a lot of hope that this dentist of yours can make this work beautiful. Some dentists simply can’t.
Links: Read about getting porcelain crowns in Colorado.